Iberia is a Spanish airline based in Madrid and is part of the IAG Group, which also includes British Airways, Vueling and Aer Lingus. Founded in 1927, Iberia is one of the oldest airlines in the world and operates flights to more than 109 destinations in 39 countries.
Iberia customer service
If you have problems or questions with a reservation on Iberia, there are several ways to contact the company for a solution. One option is to call Iberia customer service directly.
Iberia Telephone
The telephone number to speak with an agent in Spanish is 901 111 500, this number has an additional cost. You can also call the number +34 91 374 24 07 if you are outside of Spain or prefer not to use the toll number.
Iberia Customer Service Hours
Opening hours are Monday to Sunday from 8:00 a.m. to 12:00 a.m.
If you prefer to communicate in writing, Iberia also offers customer service through its website. You can send a message using the online contact form or search for answers and solutions in their FAQ section.
Some of the most common questions and answers about Iberia:
I can’t find my reservation. How can I get information about my flight?
To obtain information about your reservation, you can enter the Iberia website and select the “Manage your reservation” option. There you must enter your last name and the reservation code provided when making the reservation and the information related to your flight will be displayed.
How can I change my flight or make changes to my reservation?
If you wish to make changes to your reservation, you can do so through the “Manage your reservation” section on the Iberia website. Depending on the conditions of your fare, you may be required to pay a change fee or price difference.
What should I do if my flight has been cancelled?
If your flight has been cancelled, Iberia will contact you to offer alternative options, such as rescheduling your flight to a later date or requesting a refund. You can contact customer service for more information and to discuss available options.
What happens if I lose my connection due to a delay?
Iberia has a connection protection policy for passengers who have purchased connecting flights in the same reservation. If you miss your connection due to a delay, Iberia will book you on the next available flight to your final destination without any additional charge.
What should I do if I have lost my luggage?
If you have lost or have not received your luggage at the destination airport, you must contact the Iberia baggage services desk. The staff will guide you through the process of submitting a claim and will do their best to locate your luggage and deliver it to you as soon as possible.
Iberia is an airline recognized for its quality of service and commitment to customer satisfaction. If you have any questions or problems with your reservation, do not hesitate to contact customer service for the necessary help.